Privacy Policy

1. Introduction

LucentCommonSpark ("we," "us," or "our") values the confidentiality of your personal data. This document outlines the methods we utilize to gather, employ, reveal, and secure your information when you visit our site lucentcommonspark.sbs or engage in our yacht rental services.

By utilizing our offerings, you agree to the information handling protocols outlined in this document. Our policy adheres to the relevant privacy statutes including the Personal Information Protection and Electronic Documents Act (PIPEDA) alongside other pertinent Canadian privacy regulations.

2. Collected Data

2.1 Personally Identifiable Information

Information that you willingly supply to us includes:

• Reserving a yacht rental
• Reaching out through our web platform or telephone
• Signing up for our electronic bulletins
• Filling in forms provided on our website
• Taking part in questionnaires or promotional endeavors

Collected data may consist of:

• Your name and contact details (e.g., email, telephone, address)
• Financial details for transactions (processed securely via external vendors)
• Rental preferences and special requests
• An individual to contact in emergencies
• Any dietary or health information you choose to disclose

2.2 Information Gathered Automatically

Upon accessing our website, this automatically recorded information comprises:

• IP details and geographical location
• Type and edition of web browser
• Pages seen and length of site visit
• Originating web domains
• Specifications of your device (e.g., type, screen resolution)

2.3 Cookies and Similar Technologies

Cookies and comparable tracking mechanisms are employed on our site to enrich your browsing experience. These are used to:

• Maintain your customized settings
• Analyze our website's use and performance
• Deliver tailored content
• Enhance our service offerings

Your browser preferences or our cookie consent feature enable you to manage cookies.

3. Utilization of Your Data

The purposes for utilizing the gathered data are as follows:

• Provision of Services: For fulfillment of yacht rental services, booking confirmation, and communication regarding your arrangements
• Client Assistance: To address your questions and offer support
• Transactions: For payment handling and invoicing management
• Security: To guarantee secure operations and defend against deceptive conduct
• Promotion: To send you advertising materials and updates, subject to your approval
• Website Refinement: To review visitor behavior and enhance website operations
• Observance of Law: To adhere to legal and regulatory provisions

4. Disclosure of Information

Your personal details are neither sold, exchanged, nor rented to external parties. Nonetheless, in these scenarios, we might share your data:

4.1 Providers of Services

We might disclose data with reliable external providers that contribute to: financial transaction processing; website hosting and management; digital marketing; analysis and operational monitoring; customer care.

4.2 Legal Stipulations

We may expose your data if mandated by law or in response to legal procedures, judicial orders, urgent situations, or inquiries into potential misconduct or unlawful activities.

4.3 Transitions in Business

Should a merger, acquisition, or sale of company assets occur, your data may be transferred accordingly.

5. Security of Data

To safeguard your personal information from unauthorized intrusion, adjustment, exposure, or obliteration, we have instituted appropriate technological and organizational safeguards. These include encryption, protected servers, access control measures, ongoing scrutiny, and staff education.

Nonetheless, no method of data transfer or storage is impervious to penetration. Absolute protection of your information is not guaranteed.

6. Retention of Data

We keep your personal data only until it fulfills the requisite purpose or adheres to legal obligations. Typical retention periods:

• Yacht reservations: 7 years (for taxation/legal purposes)
• Marketing correspondences: until you opt out or request deletion
• Website analytics: 24 months
• Customer support communications: 3 years from the last engagement

7. Your Privileges and Selections

You hold certain rights regarding your data, which include access, amendment, elimination (within legal constraints), data portability, marketing opt-outs, and control over cookies. To action these rights, utilize the contact details provided below.

8. Services of Third Parties

8.1 Google Analytics

For site utilization analysis, we employ Google Analytics. Opting out can be effected via the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Networks

Our web platform may feature links to social media with their own distinct privacy policies.

8.3 Payment Handlers

All payment activities are conducted by third-party processors compliant with PCI DSS standards.

9. International Data Movements

Your details may be transmitted and processed in territories other than United Kingdom. We enact appropriate precautions in line with governing privacy regulations.

10. Privacy of Children

We do not purposefully cater to children below the age of 13, nor knowingly accumulate their data. If a child's data is suspected of being gathered, please inform us right away.

11. Amendments to This Privacy Declaration

This Privacy Policy may undergo modifications to reflect changes in our practices or legal duties. Notice of adjustments will be provided through our website, by contacting registered users, or by exhibiting a notification on our platform. Continuing use after such alterations confirms your acceptance.

12. Contact Particulars

For queries about this Privacy Policy or our data handling methods, please contact us:

13. Adherence to Google Ads Consumer Consent Policy

We are in compliance with the consent policies of Google Ads users. Cookie and tracking preferences can be adjusted via our cookie settings at any time.